Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIX5025A Mapping and Delivery Guide
Provide specialist configuration management advice

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIX5025A - Provide specialist configuration management advice
Description This unit involves the skills and knowledge required to provide specialist advice related to configuration management. The provision of advice may be verbal or in a written format and will relate specifically to issues that are encountered in configuration management activity. It includes the requirement to identify the issues, provide advice, formulate options and select the preferred option to address identified issues. This unit of competency specifically addresses advice that is relevant to configuration management activity; it is not intended to cover technical advice that is provided in a broader context of the organisational endeavour or a professional discipline. Configuration management is a discipline applying technical and administrative direction and surveillance to: identify and document the functional and physical characteristics of a configuration item, control changes to those characteristics, and record and report changes to processing and implementation status. There are no specific licensing or certification requirements applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit was developed for configuration management specialists working within materiel logistics but is applicable to any individual in this field of work.Typically these individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policy and procedures.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and analyse issue/s
  • Circumstances that require the provision of advice relating to configuration management are observed, received and clarified
  • Issue/s are identified and confirmed, if necessary, through consultation with relevant personnel
  • Circumstances are analysed and issue/s are interpreted and clearly defined
  • Research related to issue/s is conducted and advice of relevant personnel is sought to clarify findings that are unclear
       
Element: Formulate options for configuration management advice
  • Options related to the provision of advice are identified and evaluated
  • Options are prioritised and the preferred option/s is chosen
       
Element: Provide specialist configuration management advice
  • Advice is formulated and discussed with stakeholders
  • Stakeholder requirements are negotiated, documented and incorporated within proposed advice
  • Concluding advice is provided in accordance with ethical and practical guidelines and within specified resource constraints
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

demonstrate clear communication of configuration management information

demonstrate understanding of personal role in relation to wider organisational or project context

Competency should be demonstrated over time and should be observed in a range of actual or simulated work contexts

Context of and specific resources for assessment

Competency should be assessed in the workplace or in a simulated workplace environment

Access is required to:

computer and relevant software

legislation, guidelines, procedures and protocols relating to configuration management

plans

workplace documentation

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

Where possible, assessment should be supported by questions to assess required knowledge. Questioning techniques should suit the language and literacy levels of the candidate

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups

Assessment methods suitable for valid and reliable assessment of this unit of competency may include a combination of methods such as:

authenticated evidence from the workplace and/or training programs

case studies

demonstration

feedback from supervisors and peers regarding the candidate's ability

observation

portfolios

projects

questioning

reviews or reports prepared by the candidate

scenarios

simulation or role plays

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Analysis process

Duty of care

Information sources

Organisational guidelines and standards

Organisational policy and procedures

Product knowledge related to systems and/or equipment in service in the organisation

Professional codes of practice

Research techniques

Specialist knowledge in configuration management

Technical regulatory framework

Verbal communication techniques

Written communication to a level required in the preparation of letters and reports

Required skills:

Approach negotiations with a clear understanding of key issues and persuasively negotiate to ensure that configuration management considerations are addressed

Display an insight into how industry operates and the drivers that influence their dealings

Display resilience by continuing to move forward despite criticism or setbacks

Focus on clear communication of configuration management advice, present information confidently and select the appropriate medium for communication to a range of audiences

Identify, review and analyse information that may impact on the configuration management program, or may be impacted by the configuration management program, including environmental, sustainability issues

Liaise with stakeholders to harness information and opportunities that may impact on the configuration management program

Prepare and present reports that may be complex, to inform and/or to succinctly present an argument to enable results to be achieved

Use appropriate information technology and software

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Advice may be:

ad hoc

by request

formal or informal

verbal or written

and may include advice relating to:

acquisitions

disposal

environmental, sustainability issues

in-service support

inspections

policy implementation

staff processes

technical manual development

trials and interoperability

transitional planning

transport

Ethical and practical guidelines must:

comply with professional codes of practice (as applicable)

Resources may include:

financial

information technology applications and tools

infrastructure

personnel

time

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Circumstances that require the provision of advice relating to configuration management are observed, received and clarified 
Issue/s are identified and confirmed, if necessary, through consultation with relevant personnel 
Circumstances are analysed and issue/s are interpreted and clearly defined 
Research related to issue/s is conducted and advice of relevant personnel is sought to clarify findings that are unclear 
Options related to the provision of advice are identified and evaluated 
Options are prioritised and the preferred option/s is chosen 
Advice is formulated and discussed with stakeholders 
Stakeholder requirements are negotiated, documented and incorporated within proposed advice 
Concluding advice is provided in accordance with ethical and practical guidelines and within specified resource constraints 

Forms

Assessment Cover Sheet

TLIX5025A - Provide specialist configuration management advice
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIX5025A - Provide specialist configuration management advice

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: